Honda bulletin ATI&07242023909
What it saysDealer Message -American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Jul 24, 2023, received Aug 3, 2023, about the back over prevention. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&07242023909 | Service bulletin | Jul 24, 2023 | 10240334 | PDF, 47 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 251 complaints with NHTSA since 2015.
I have twice now attempted to get this recall fixed and the dealer —Ken Garf Honda of Riverdale, Utah— has refused to schedule the appointment within 60 days of being notified. I attempted to schedule the recall repair in July when first notified of the recall and was told they could not schedule it with the parts being ordered.
2022 Honda Passport · Back Over Prevention · filed with NHTSA Nov 2, 2023 · ODI 11553205
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group2 other manufacturer communications filed against the Honda Passport under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&06142023903 | Service bulletin | Jun 14, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview… |
| ATI&05312023902 | Service bulletin | May 31, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&07242023909 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&07242023909 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&07242023909 cover?
The manufacturer filed it against 3 model years: 2023 Honda Passport, 2022 Honda Passport, 2021 Honda Passport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.