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Manufacturer communication · Service bulletin

Honda bulletin ATI&02292024904

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Feb 29, 2024, received Mar 4, 2024, about the visibility/wiper. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.

Kind Service bulletin Manufacturer date Feb 29, 2024 Received by NHTSA Mar 4, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&02292024904Service bulletinFeb 29, 202410251158PDF, 50 KB

What the document itself lists

The manufacturer titles it “Request for Parts: 2023-2024 HR-V Heater Temperature Issue (ACTION REQUIRED)”.

Parts the bulletin names

Part numberDescriptionQtyFind it
79106-3W0-X51——
79150-TLA-A51——

Read by machine from the document NHTSA serves (1 page), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 798 complaints with NHTSA since 2015. 415 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Honda HR-V, the 60 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 13,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The back windshield spontaneously exploded while driving on the highway. There was no accident or damage leading up to the explosion and the car is under a year old. Glass was found in second row seating as well as the trunk. If there was a passenger in the back seat, they would have been impaled with glass resulting in injury.

2023 Honda HR-V · Visibility/Wiper · filed with NHTSA Jul 4, 2023 · ODI 11530295

What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield of my 2024 Honda HRV exploded into pieces while the car was parked. The windshield was inspected by the dealership. How was your safety or the safety of others put at risk?

2024 Honda HR-V · Visibility/Wiper · filed with NHTSA Jul 13, 2024 · ODI 11601828

In depth: 2023 Honda HR-V visibility and wiper problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

40 other manufacturer communications filed against the Honda HR-V under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&08212026902OtherAug 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A…
ATI&08102026901OtherAug 11, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics and HR-Vs with a customer complaint of the A…
ATI&07202026902OtherJul 21, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
ATI&06092026902OtherJun 9, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
ATI&05272026901OtherMay 27, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2026 Civics, CR-Vs and HR-Vs with a customer complaint o…
ATI&04062026902OtherApr 6, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c…
ATI&03232026901OtherMar 23, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c…
ATI&03062026904OtherMar 6, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2024-2025 Civics, CR-Vs and 2024-2026 HR-Vs with a customer c…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&02292024904 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&02292024904 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&02292024904 cover?

The manufacturer filed it against 2 model years: 2024 Honda HR-V, 2023 Honda HR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.