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Manufacturer communication · Service bulletin

Honda bulletin ATI&02152024901

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Feb 15, 2024, received Feb 27, 2024, about the equipment. It names 5 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics & 2020-2022 CR-Vs with a customer complaint of the center display flickering, flashing, or frozen. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Feb 15, 2024 Received by NHTSA Feb 27, 2024 Components Equipment, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&02152024901Service bulletinFeb 15, 202410250725PDF, 47 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the video (touch)screen/monitor/unit for the 2022 CR-V →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 1,646 complaints with NHTSA since 2015. 214 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Honda CR-V, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 13,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

While operating my 2021 Honda Civic Type R (VIN: ) in high-ambient temperatures (approximately 95°F), the vehicle experienced a sudden and total loss of motive power during acceleration while exiting a busy intersection. This resulted in an immediate engine stall in the path of oncoming traffic, creating a severe risk of a collision.

2021 Honda Civic · Electrical System · filed with NHTSA Mar 25, 2026 · ODI 11727070

The contact owns a 2020 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2020 Honda CR-V · Electrical System · filed with NHTSA Apr 23, 2024 · ODI 11584791

The navigation on the civic would reset and cut out for no reason and sometimes takes a long time to come back on or it never reboots and the screen stays black until you have to turn off the car and wait and then turn it back on. My experience was I was on a trip 2 hours away and I had my family in the car.

2020 Honda Civic · Electrical System · filed with NHTSA Nov 23, 2025 · ODI 11701031

In depth: 2021 Honda CR-V electrical problems → · 2020 Honda CR-V electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

1 other manufacturer communication filed against these Honda models under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
A07-030Service bulletinJan 23, 2021"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&02152024901 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&02152024901 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&02152024901 cover?

The manufacturer filed it against 5 model years: 2022 Honda CR-V, 2021 Honda CR-V, 2020 Honda CR-V, 2021 Honda Civic, 2020 Honda Civic. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.