Honda bulletin ATI&02142024907
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Feb 14, 2024, received Feb 27, 2024, about the suspension. It names 7 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Honda Odyssey bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&02142024907 | Service bulletin | Feb 14, 2024 | 10250731 | PDF, 49 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Honda bulletins for the Odyssey
A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 3,024 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group3 other manufacturer communications filed against the Honda Odyssey under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&01052026905 | Other | Jan 5, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025-2026 Odysseys with a customer complaint of a front suspe… |
| ATI&12102025901 | Other | Dec 10, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2025-2026 Odysseys with a customer complaint of a front suspe… |
| ATI&02292024907 | Service bulletin | Feb 29, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&02142024907 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&02142024907 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&02142024907 cover?
The manufacturer filed it against 7 model years: 2024 Honda Odyssey, 2023 Honda Odyssey, 2022 Honda Odyssey, 2021 Honda Odyssey, 2020 Honda Odyssey, 2019 Honda Odyssey and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.