Honda bulletin APS&12192025902
What it saysDealer Message - Some customers have reported a pop-up message on the audio unit display stating: “Please insert USB drive containing valid software license file and press OK button.” When this message appears… NHTSA’s full summary ↓
Honda filed this with NHTSA as a manufacturer communication dated Dec 19, 2025, received Jan 5, 2026, about the electrical system. It names 5 model years (2018–2022). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - Some customers have reported a pop-up message on the audio unit display stating: “Please insert USB drive containing valid software license file and press OK button.” When this message appears, the audio unit becomes unresponsive. The rear-view camera remains functional.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| APS&12192025902 | Other | Dec 19, 2025 | 11026972 | PDF, 53 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 3,772 complaints with NHTSA since 2015. 681 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Honda Accord, the 96 owners who gave an odometer reading for Electrical System reported it at a median of 12,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Started the car and was immediately received 4 messages: "lkas: lane keeping assist system problem. See your dealer.". "road departure mitigation system problem. See your dealer.", "blind spot information system problem. See your dealer.", "auto high_beam problem. Manual controls available. See your dealer.". Turn signals did not work.
2018 Honda Accord · Electrical System · filed with NHTSA Aug 1, 2019
The contact owns a 2019 Honda Accord. The contact stated that while driving at various speeds, the navigation screen was rebooting or blank. There were no warning lights illuminated. The vehicle was repaired however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown
2019 Honda Accord · Electrical System · filed with NHTSA Mar 16, 2021
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle.
2020 Honda Accord · Electrical System · filed with NHTSA Feb 8, 2022
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group27 other manufacturer communications filed against the Honda Accord under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| AAHS09162026902 | Other | Sep 16, 2026 | Dealer Message - On August 21st, 2026, American Honda issued a Product Update for certain 2018-2022 Accord and Accord Hybrid models that rec… |
| AATS31549 | Other | Aug 31, 2026 | Tech Line Summary - Customers may report that the center display unit changes screens on its own, registers unintended inputs, or operates e… |
| AEBM08212026901 | Other | Aug 21, 2026 | Dealer Message - Due to a software programming issue within the Wireless CarPlay and Android Auto system, an invalid "License Authentication… |
| A26-068 | Service bulletin | Aug 21, 2026 | Service Bulletin - On certain 2018-2022 Accord and 2018-22 Accord Hybrid vehicles equipped with the Wireless CarPlay and Android Auto softwa… |
| 8B010-30A-A070 | Over-the-air update | May 15, 2026 | Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not… |
| AATS30566 | Other | Apr 7, 2026 | Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's… |
| 1.013.003 OR LATER | Over-the-air update | Feb 24, 2026 | Over The Air - Due to a software programming issue of the Telematics Control Unit (TCU, also referred to as TSU), certain functions may not… |
| ATS30025 | Service bulletin | Dec 19, 2025 | Tech Line Summary - Customers who have purchased the Accessory CarPlay /Android Auto upgrade are complaining that a pop-up message appears o… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda APS&12192025902 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the APS&12192025902 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does APS&12192025902 cover?
The manufacturer filed it against 5 model years: 2022 Honda Accord, 2021 Honda Accord, 2020 Honda Accord, 2019 Honda Accord, 2018 Honda Accord. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.