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Manufacturer communication · Service bulletin

Honda bulletin APaS12102020902

Honda filed this with NHTSA as a service bulletin dated Dec 10, 2020, received Dec 19, 2020, about the service brakes. It names 3 model years (2016–2017). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

Kind Service bulletin Manufacturer date Dec 10, 2020 Received by NHTSA Dec 19, 2020 Components Service Brakes, Service Brakes, Hydraulic

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
APaS12102020902Service bulletinDec 10, 202010184333not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda APaS12102020902 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the APaS12102020902 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does APaS12102020902 cover?

The manufacturer filed it against 3 model years: 2016 Honda CR-Z, 2017 Honda Odyssey, 2016 Honda Odyssey. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.