Honda bulletin A25-072
What it saysWhen the vehicle is put into reverse, the rear camera may display a black and white image. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Aug 13, 2025, received Aug 21, 2025, about the electrical system. It names 3 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A25-072 | Service bulletin | Aug 13, 2025 | 11022037 | PDF, 950 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 0100A1 | Update the audio unit software | 0.3 hrs |
Read by machine from the document NHTSA serves (12 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 846 complaints with NHTSA since 2015. 49 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Warning light keeps coming on the gauge saying clean windshield or your safety features will not operate. Comes on as soon as I drive car into my garage. Came on even after washed the car by hand. Been to the dealer twice and the second time they changed the camera in the windshield. Light came back on 3 days later.
2024 Honda HR-V · Electrical System · filed with NHTSA Aug 2, 2024 · ODI 11606195
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group1 other manufacturer communication filed against the Honda HR-V under the same component group (electrical system), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A26-024 | Service bulletin | Oct 14, 2026 | Service Bulletin - Siri stops working when touching the display to interact with Wireless CarPlay. Siri can also freeze when reading a text… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda A25-072 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A25-072 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does A25-072 cover?
The manufacturer filed it against 3 model years: 2025 Honda HR-V, 2024 Honda HR-V, 2023 Honda HR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.