Honda bulletin A24-011
What it saysSteering effort complaint while driving at moderate or highway speeds, with a possible complaint of a clicking noise at slow speeds while turning, and no MIL illuminated, or DTC stored. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Sep 3, 2024, received Sep 10, 2024, about the steering. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - Steering effort complaint while driving at moderate or highway speeds, with a possible complaint of a clicking noise at slow speeds while turning, and no MIL illuminated, or DTC stored.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A24-011 | Service bulletin | Sep 3, 2024 | 11007648 | PDF, 1,766 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 53640-TPG-315 | CR-V Hybrid: EPS Gearbox Assembly | 1 | eBay Motors → |
| 53640-TLB-315 | CR-V Non-Hybrid: EPS Gearbox Assembly | 1 | eBay Motors → |
| 90108-TBA-A00 | Gearbox Mounting Bolt 14x73 | 4 | eBay Motors → |
| 90165-TLA-A00 | Flange Bolt 12x33 | 4 | eBay Motors → |
| 90179-SDA-A00 | Flange Bolt 14x90 | 4 | eBay Motors → |
| 90170-SHJ-A00 | Flange Bolt 14x79 | 2 | eBay Motors → |
| 90164-T0A-A00 | Flange Bolt 12x35 | 2 | eBay Motors → |
| 90181-TLA-A00 | Flange Bolt 14x50 | 2 | eBay Motors → |
| 90215-SB0-003 | Self-Lock Nut 12mm | 6 | eBay Motors → |
| 90002-S10-000 | Flange Nut 10mm | 2 | eBay Motors → |
| 90182-TLA-A00 | Flange Bolt 10x35 | 4 | eBay Motors → |
| 18302-SP0-003 | Exhaust Pipe Gasket | 1 | eBay Motors → |
| 18303-T2B-A01 | Exhaust Pipe Gasket | 1 | eBay Motors → |
| 90212-SA5-003 | Self-Lock Nut 10mm | 6 | eBay Motors → |
| 90113-S10-000 | Point Bolt 8x21 | 8 | eBay Motors → |
| 90382-SH9-003 | Flange Bolt 10x29 | 2 | eBay Motors → |
| 53640-TLB-305 | — | — | |
| 53640-TPG-305 | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| A24011A | — | 0.4 hrs |
| 5131C0 | — | 0.4 hrs |
Read by machine from the document NHTSA serves (15 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 796 complaints with NHTSA since 2015. 259 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Honda CR-V, the 19 owners who gave an odometer reading for Steering reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
UNKNOWN issue with steering. When steering along long curves on the highway and then trying to straighten the steering wheel, the steering wheel will feel stuck and take a bit more force to overcome the position it gets stuck at before being able to be straightened out.
2022 Honda CR-V · Steering · filed with NHTSA Dec 26, 2023 · ODI 11561922
In depth: 2022 Honda CR-V steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group3 other manufacturer communications filed against the Honda CR-V under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A24-052 | Service bulletin | Jul 26, 2024 | Service Bulletin - While driving at highway speeds, customers may find that the steering wheel does not automatically return to center. |
| A22-011 | Service bulletin | Aug 10, 2023 | "Service bulletin - Due to a manufacturing issue, a short circuit in the EPS torque sensor may cause unstable power supply. This may lead to… |
| A15060D | Service bulletin | Aug 3, 2017 | Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easie… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda A24-011 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A24-011 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does A24-011 cover?
The manufacturer filed it against 2 model years: 2022 Honda CR-V, 2021 Honda CR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.