Honda bulletin A23-044
What it saysSome customers experienced a software error for code D015. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Jun 13, 2023, received May 31, 2023, about the equipment — 2 documents under this number. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Honda Accord bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - Some customers experienced a software error for code D015. A software issue is causing an internal error in the Infotainment Control Unit.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A23-044 | Service bulletin | Jun 13, 2023 | 10237950 | PDF, 1,385 KB |
| A23-044 | Service bulletin | May 19, 2023 | 10237041 | PDF, 1,044 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 0545A2 | Restart the OTA system (includes DTC check and clear) | 0.2 hrs |
| A23044A | 8A501-30A-AA1 B Update the Audio Unit software | 0.2 hrs |
Read by machine from the document NHTSA serves (6 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the infotainment for the 2023 Accord →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Honda bulletins for the Accord
A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 233 complaints with NHTSA since 2015. 73 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I bought a 2023 Honda accord sport hybrid June of 2023 two weeks after purchasing the vehicle it starting giving me issues such as the dash board and infotainment screen would freeze up and completely erase itself I took it to the dealership 2 times they told me that if it didn’t do it at the dealership there was nothing they could do so…
2023 Honda Accord · Electrical System · filed with NHTSA Jan 19, 2024 · ODI 11566404
In depth: 2023 Honda Accord electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda A23-044 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A23-044 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does A23-044 cover?
The manufacturer filed it against 1 model year: 2023 Honda Accord. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.