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Manufacturer communication · Service bulletin

GMC bulletin PIT5872D

What it saysThis Preliminary information communicates to the field a normal noise that is heard when applting the brakes and turning the steering wheel. NHTSA’s full summary ↓

GMC filed this with NHTSA as a service bulletin dated Sep 6, 2024, about the steering. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates to the field a normal noise that is heard when applting the brakes and turning the steering wheel.

Kind Service bulletin Manufacturer date Sep 6, 2024 Received by NHTSA Sep 6, 2024 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT5872DService bulletinSep 6, 202411007383PDF, 26 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GMC files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 14 complaints with NHTSA since 2015. 3 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This 2024 GMC Hummer EV has had multiple safety-critical fasteners found loose from factory assembly, discovered across several service visits at an authorized GM dealer. 1. POWER STEERING: Diagnostic code U0131 00 was found - Loss Communication with Power Steering Control Module.

2024 GMC Hummer EV · Steering · filed with NHTSA Oct 14, 2026 · ODI 11771235

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

4 other manufacturer communications filed against these GMC models under the same component group (steering), newest first.

NumberKindDatedNHTSA’s summary
PI0281LService bulletinApr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp…
25-NA-065Service bulletinMar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-109Service bulletinFeb 18, 2025This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grea…
15-00-89-004FService bulletinAug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC PIT5872D a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT5872D repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT5872D cover?

The manufacturer filed it against 3 model years: 2024 GMC Hummer EV, 2023 GMC Hummer EV, 2022 GMC Hummer EV Pickup. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.