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Manufacturer communication · Service campaign

GMC service campaign N252515360

What it saysOn certain vehicles listed above, the customer was mistakenly double charged for illuminated door sill plates and illuminated mirror GMC emblems. NHTSA’s full summary ↓

GMC filed this with NHTSA as a service campaign dated Aug 14, 2025. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers will provide the customer with a reimbursement check in the amount of $820.00 USD.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

On certain vehicles listed above, the customer was mistakenly double charged for illuminated door sill plates and illuminated mirror GMC emblems. Dealers will provide the customer with a reimbursement check in the amount of $820.00 USD.

Manufacturer campaign id N252515360 Kind Service campaign Manufacturer date Aug 14, 2025 Received by NHTSA Aug 14, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N252515360Service campaignAug 14, 202511021871PDF, 73 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 86 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N252515360 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252515360 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252515360 cover?

The manufacturer filed it against 1 model year: 2025 GMC Yukon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.