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Federal filingsHome›Bulletins›GMC› N242468850
Manufacturer communication · Service campaign

GMC service campaign N242468850

What it saysOn certain vehicles, customers may experience wind noise and/or a rattling condition originating at the removable roof panels. NHTSA’s full summary ↓

GMC filed this with NHTSA as a service campaign dated Aug 15, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to adjust the roof I-Bar pocket receiver.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Customer Satisfaction Program. On certain vehicles, customers may experience wind noise and/or a rattling condition originating at the removable roof panels. Dealers are to adjust the roof I-Bar pocket receiver.

Manufacturer campaign id N242468850 Kind Service campaign Manufacturer date Aug 15, 2024 Received by NHTSA Aug 15, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242468850Service campaignAug 15, 202411006390PDF, 419 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQty
11505463Washer—
12346241——
10953474——
88866022——
12371287——
10953437——

Labour operation and the time the manufacturer allows

OperationDescriptionTime
9107583Roof I-Bar Pocket Receiver Adjustment Add: Flip Rear I-Bar to face Front Add: Test…0.3 hrs

Read by machine from the document NHTSA serves (10 pages), read Sep 30, 2026. A part number is shown only where it matches GMC’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 13 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

29 other manufacturer communications filed against the GMC Hummer EV under the same component group (structure), newest first. The eight newest are listed; the rest are on the GMC list.

NumberKindDatedNHTSA’s summary
24-NA-029Service bulletinMay 2, 2025This informational bulletin provides information on HUMMER EV Water Leak Diagnostic Tips.
PIE0826Service bulletinApr 5, 2025This engineering information (EI) is requesting pictures from technicians in regard to center hood molding being loose and/or potentially de…
22-NA-144Service bulletinFeb 20, 2025This service bulletin provides a repair procedure to correct customer concerns of Power Windows, Door Locks and Outside Mirrors Inoperative…
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
PIT6202DService bulletinJan 29, 2025This Preliminary information communicates how to repair the e-Trunk if it has lost it's learn with a new software update
25-NA-012Service bulletinJan 17, 2025This technical bulletin provides repair information to correct a customer concern of Front Floor Console Center Compartment Door Stuck Close…
PIT6213BService bulletinJan 7, 2025This Preliminary information communicates that the Tailgate Assist Handle is not included with the Hummer EV and the RST/Denali EV trucks an…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N242468850 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242468850 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242468850 cover?

The manufacturer filed it against 1 model year: 2024 GMC Hummer EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.