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Manufacturer communication · Service campaign

GMC service campaign N242439341

GMC filed this with NHTSA as a service campaign dated May 15, 2024, about the unknown or other. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program. On certain vehicles, the rear electric drive unit may not have passed the end of line test. Dealers are to replace the rear electric drive transmission module and reprogram the drive motor control module.

Manufacturer campaign id N242439341 Kind Service campaign Manufacturer date May 15, 2024 Received by NHTSA May 15, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
N242439341Service campaignMay 15, 202411000124

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N242439341 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242439341 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242439341 cover?

The manufacturer filed it against 1 model year: 2024 GMC Hummer EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.