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Manufacturer communication · Service campaign

Genesis service campaign T75G

What it saysCertain GV70 (JK1) vehicles may show signs of damage to the passenger-side rear floor panel caused during the assembly process at the factory. NHTSA’s full summary ↓

Genesis filed this with NHTSA as a service campaign dated May 16, 2025, received Jun 3, 2025 — 1 document under this number: 25-01-034G TSB. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 5 Nov 2024 – 5 Dec 2024 “Produced from 11/05/2024 – 12/05/2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain GV70 (JK1) vehicles may show signs of damage to the passenger-side rear floor panel caused during the assembly process at the factory. This bulletin provides the procedure to inspect the panel and apply sandpaper and undercoating spray to the affected areas.

Manufacturer campaign id T75G Kind Service campaign Manufacturer date May 16, 2025 Received by NHTSA Jun 3, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-034G TSBService campaignMay 16, 202511018884PDF, 1,050 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQty
00232-19035Approximately 15 vehicles per—

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 41 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis T75G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T75G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does T75G cover?

The manufacturer filed it against 1 model year: 2025 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 5 Nov 2024 – 5 Dec 2024 — the build date is on the certification label in the driver’s door jamb.