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Manufacturer communication · Service campaign

Freightliner service campaign SF671_V2

Freightliner filed this with NHTSA as a service campaign dated Jun 21, 2024, received Jun 27, 2024, about the structure — 2 documents under this number: SF671_V2-DLR LTR, SF671_V2-Bulletin. It names 8 model years (2016–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.

Manufacturer campaign id SF671_V2 Kind Service campaign Manufacturer date Jun 21, 2024 Received by NHTSA Jun 27, 2024 Components Structure

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SF671_V2-DLR LTRService campaignJun 21, 202411002436not yet checked
SF671_V2-BulletinService campaignJun 21, 202411002435not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2016 Freightliner Business Class M2; 2017 Freightliner Business Class M2; 2018 Freightliner Business Class M2; 2019 Freightliner Business Class M2; 2020 Freightliner Business Class M2; 2021 Freightliner Business Class M2; 2022 Freightliner Business Class M2; 2023 Freightliner Business Class M2.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner SF671_V2 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the SF671_V2 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SF671_V2 cover?

The manufacturer filed it against 8 model years: 2016 Freightliner Business Class M2, 2017 Freightliner Business Class M2, 2018 Freightliner Business Class M2, 2019 Freightliner Business Class M2, 2020 Freightliner Business Class M2, 2021 Freightliner Business Class M2 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.