Freightliner service campaign ICI24-025
Freightliner filed this with NHTSA as a service campaign dated Jun 21, 2024, received Jun 27, 2024, about the structure. It names 8 model years (2016–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationRevised Important Campaign Inofrmation letter for SF671 - Bulletin Revision. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| ICI24-025 | Service campaign | Jun 21, 2024 | 11002434 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2016 Freightliner Business Class M2; 2017 Freightliner Business Class M2; 2018 Freightliner Business Class M2; 2019 Freightliner Business Class M2; 2020 Freightliner Business Class M2; 2021 Freightliner Business Class M2; 2022 Freightliner Business Class M2; 2023 Freightliner Business Class M2.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Freightliner ICI24-025 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the ICI24-025 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does ICI24-025 cover?
The manufacturer filed it against 8 model years: 2016 Freightliner Business Class M2, 2017 Freightliner Business Class M2, 2018 Freightliner Business Class M2, 2019 Freightliner Business Class M2, 2020 Freightliner Business Class M2, 2021 Freightliner Business Class M2 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.