Ford bulletin TSB 26-2358
What it saysSome of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 6, 2026, received Aug 10, 2026, about the electrical system. It names 4 model years across Ford and Lincoln (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 26-2358 | Service bulletin | Aug 6, 2026 | 11036073 | PDF, 116 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| TL1Z-9923394-A | — | — | |
| TL1Z-9923395-A | — | — |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 262358A | 2025-2026 Expedition: Check For DDM/PDM Software Update (None Available) Review… | 0.3 hrs |
| 262358B | 2025-2026 Expedition: Check For DDM/PDM Software Update (Available) Download And Run… | 0.6 hrs |
| 262358C | Additional Time To Replace One (1) Front Window Motor (Can Be Claimed With Operation… | 0.8 hrs |
| 262358D | Additional Time To Replace Both (2) Front Window Motors (Can Be Claimed With… | 1.5 hrs |
| 262358E | Additional Time To Replace One (1) Rear Window Motor (Can Be Claimed With Operation… | 0.5 hrs |
| 262358F | Additional Time To Replace Both (2) Rear Window Motors (Can Be Claimed With… | 0.8 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 29, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 2 model years
Lincoln 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 63 complaints with NHTSA since 2015. 11 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work.
2025 Lincoln Navigator · Electrical System · filed with NHTSA Feb 2, 2026 · ODI 11715174
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely.
2025 Ford Expedition · Electrical System · filed with NHTSA Jun 12, 2026 · ODI 11743790
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired.
2025 Lincoln Navigator · Visibility/Wiper · filed with NHTSA May 26, 2026 · ODI 11740087
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group160 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55262 | Service bulletin | Oct 22, 2026 | Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condit… |
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| SSM 55258 | Service bulletin | Oct 19, 2026 | Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front a… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55220 | Service bulletin | Oct 6, 2026 | Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluet… |
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| DDM-PDM-26.21.7 | Over-the-air update | Sep 25, 2026 | Quality improvements include: -Software update to improve responsiveness of the door control system after the vehicle enters a low-power sta… |
| SSM 55198 | Service bulletin | Sep 24, 2026 | Some 2025-2027 Navigator vehicles equipped with multi-contour seats (minor feature code BYBAL) may exhibit a condition where the second-row… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 26-2358 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 26-2358 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 26-2358 cover?
The manufacturer filed it against 4 model years across 2 brands (Ford and Lincoln): 2026 Ford Expedition, 2025 Ford Expedition, 2026 Lincoln Navigator, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025-2026 Expedition: built on or before 17 Mar 2026; 2025-2026 Navigator: built on or before 17 Mar 2026 — the build date is on the certification label in the driver’s door jamb.