Ford bulletin TSB 25-2324
What it saysThis article supersedes TSB 25-2276 to update the service procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 19, 2025, received Jul 25, 2025, about the electrical system. It names 5 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This article supersedes TSB 25-2276 to update the service procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift in
Trouble codes it names: P0929
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 25-2324 | Service bulletin | Jul 19, 2025 | 11020899 | PDF, 130 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 252324A | — | 0.9 hrs |
| 252324B | 2022-2025 F-150 Lightning Console Shift With | 1.1 hrs |
| 252324C | 2021-2025 F-150: Extra time to release GSM Lever from being stuck in stow position… | 0.1 hrs |
| MT252324D | Actual Time Up To | 1.5 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 2,936 complaints with NHTSA since 2015. 1,535 of them name Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 85 owners who gave an odometer reading for Power Train reported it at a median of 55,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Passenger side rear axle retention bolt sheared off. Discovered during routine maintenance / tire rotation. Unknown how safety was at risk -- dealer told me once discovered that the vehicle would be repaired under warranty, and they could do in 24 hours, so no discussion about unsafe to drive as others have reported they were told.
2022 Ford F-150 · Power Train · filed with NHTSA Nov 20, 2022
**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident.
2025 Ford F-150 · Electrical System · filed with NHTSA Aug 28, 2026
EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners.
2023 Ford F-150 · Power Train · filed with NHTSA Dec 9, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group167 other manufacturer communications filed against the Ford F-150 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| TSB 26-2391 | Service bulletin | Sep 3, 2026 | This bulletin updates 26-2206. Reason for update: update the Service Procedure to revise Steps 19-21, adding Step 22, and adding Figure 15-1… |
| TSB 26-2395 | Service bulletin | Aug 26, 2026 | This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an… |
| SSM 55116 | Service bulletin | Aug 25, 2026 | Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 0… |
| SYNC-26.2.8.3 | Over-the-air update | Aug 18, 2026 | Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu |
| TCU-26.2.11.5 | Over-the-air update | Aug 6, 2026 | Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly… |
| TSB 26-2360 | Service bulletin | Aug 5, 2026 | Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 25-2324 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 25-2324 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 25-2324 cover?
The manufacturer filed it against 5 model years: 2025 Ford F-150, 2024 Ford F-150, 2023 Ford F-150, 2022 Ford F-150, 2021 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2025 F-150: built on or before 17 Mar 2025 — the build date is on the certification label in the driver’s door jamb.