Ford bulletin TSB 24-2183
What it saysSome 2024 Maverick vehicles equipped with low series headlamps and built on 14-Nov-2023 and through 31-Jan-2024 may exhibit one or both headlamp high beams inoperative with diagnostic trouble code(s) (DTCs) B14E5:01… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Jun 12, 2024, about the exterior lighting. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2024 Maverick vehicles equipped with low series headlamps and built on 14-Nov-2023 and through 31-Jan-2024 may exhibit one or both headlamp high beams inoperative with diagnostic trouble code(s) (DTCs) B14E5:01 and/or B14E7:01 stored in the BCM. This may be due to the headlamp assembly. To correct the condition, follow the Service Procedure to replace the headlamp assembly.
Trouble codes it names: B14E5 B14E7
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2183 | Service bulletin | Jun 6, 2024 | 11001581 | PDF, 116 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| NZ6Z-13008-A | Headlamp Assy (RH) | — | eBay Motors → |
| NZ6Z-13008-C | Headlamp Assy (LH) | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242183A | 2024 Maverick: Diagnose And Replace One (1) Headlamp Assembly (Do Not Use With Any… | 1.2 hrs |
| 242183B | 2024 Maverick: Diagnose And Replace Both (2) Headlamp Assemblies (Do Not Use With… | 1.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 182 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group3 other manufacturer communications filed against the Ford Maverick under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54808 | Service bulletin | May 6, 2026 | The instrument panel cluster (IPC) in 2023-2026 Escape and 2025-2026 Maverick hybrid vehicles has a power gauge section on the left side of… |
| SSM 54769 | Service bulletin | Apr 23, 2026 | Bronco Sport and Maverick vehicles utilize an advanced headlamp design that features a sharp horizontal light-to-dark transition. This is an… |
| SSM 52516 | Service bulletin | May 8, 2024 | Some 2022-2024 Maverick vehicles may exhibit a condition where the rear lamp assemblies do not fit tightly or have a large gap to the body.… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2183 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2183 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2183 cover?
The manufacturer filed it against 1 model year: 2024 Ford Maverick. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 Maverick: built 14 Nov 2023 – 31 Jan 2024 — the build date is on the certification label in the driver’s door jamb.