Ford bulletin TSB 24-2127
What it saysThis article supersedes TSB 23-2298 to update the production fix date and parts list. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 2, 2024, received Jun 3, 2024. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
This article supersedes TSB 23-2298 to update the production fix date and parts list. Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L engine built on 24-Jul-2021 and through 14-Dec-2023 may exhibit a hissing noise from rear liftgate area when driving straight between 35-50 mph (5680 km/h). This may be due to the absence of the rear floor insulator located in the spare tire compartment. To correct this condition, follow the Service Procedure to install a rear floor insulator in the spare tire compartment.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2127 | Service bulletin | May 2, 2024 | 11000733 | PDF, 184 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1,361 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2127 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2127 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2127 cover?
The manufacturer filed it against 4 model years: 2024 Ford Bronco Sport, 2023 Ford Bronco Sport, 2022 Ford Bronco Sport, 2021 Ford Bronco Sport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.