Ford bulletin TSB 24-2104
What it saysThis article supersedes TSB 23-2400 to update the parts list. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Apr 11, 2024, received May 2, 2024, about the suspension. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 23-2400 to update the parts list. Some 2021-2023 Bronco vehicles may encounter a Sta-bar Disconnect Service Required message in the instrument panel cluster and an illuminated warning light with diagnostic trouble codes (DTCs) stored in the chassis control module (CHCM)
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2104 | Service bulletin | Apr 11, 2024 | 10253890 | PDF, 77 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 847 complaints with NHTSA since 2015. 24 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group5 other manufacturer communications filed against the Ford Bronco under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54807 | Service bulletin | May 6, 2026 | Some 2025-2026 Bronco vehicles may exhibit various cruise control, pre-collision and/or front stabilizer bar disconnect related warning mess… |
| TSB 25-2613 | Service bulletin | Jan 8, 2026 | This article supersedes TSB 24-2408 to update the parts list. Some of the vehicles listed in the Model statement above may exhibit a loud fr… |
| TSB 25-2575 | Service bulletin | Nov 28, 2025 | This article supersedes TSB 24-2104 to update the vehicle model years affected. Some vehicles listed in the Model statement above may exhibi… |
| SSM 53869 | Service bulletin | Jun 5, 2025 | Some 2021-2024 Bronco vehicles built on or before 01-Jan-2025 equipped with a 2.3L EcoBoost engine and 10R60 automatic transmission may exhi… |
| SSM 51863 | Service bulletin | Aug 15, 2023 | During replacement of the electronic front stabilizer bar disconnect assembly on 2021-2023 Bronco vehicles, removal and replacement of the s… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2104 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2104 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2104 cover?
The manufacturer filed it against 3 model years: 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.