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Manufacturer communication · Over-the-air update

Ford over-the-air update SYNC-25.2.4.9 F-150

What it saysQuality improvements include: -Addition of the Start Inhibit remote lockdown -Minor SYNC updates NHTSA’s full summary ↓

Ford filed this with NHTSA as an over-the-air update dated Oct 25, 2025, received Nov 7, 2025, about the electrical system. It names 2 model years (2024–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Quality improvements include: -Addition of the Start Inhibit remote lockdown -Minor SYNC updates

Manufacturer campaign id SYNC-25.2.4.9 F-150 Kind Over-the-air update Manufacturer date Oct 25, 2025 Received by NHTSA Nov 7, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SYNC-25.2.4.9 F-150Over-the-air updateOct 25, 202511025161PDF, 31 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 361 complaints with NHTSA since 2015. 85 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident.

2025 Ford F-150 · Electrical System · filed with NHTSA Aug 28, 2026 · ODI 11760396

2024 Ford F-150 Platinum PowerBoost Hybrid. Diagnostic codes for power steering loss and CAN bus communication faults documented at 337 miles, well within the 3-year/36,000-mile new vehicle warranty.

2024 Ford F-150 · Electrical System · filed with NHTSA May 7, 2026 · ODI 11736301

In depth: 2024 Ford F-150 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

166 other manufacturer communications filed against the Ford F-150 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
26-2431 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D…
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
25E10-S1EmissionsSep 30, 2026NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-20…
SSM 55208Service bulletinSep 25, 2026Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co…
TCU-26.2.11.5Over-the-air updateSep 24, 2026Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly…
SYNC-26.2.8.5Over-the-air updateSep 18, 202626C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it
TCU-26.2.12.2.1Over-the-air updateSep 17, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
TCU-26.2.12.2.2Over-the-air updateSep 16, 2026Quality improvements include: -Addresses a bug that may cause updates to fail

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SYNC-25.2.4.9 F-150 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SYNC-25.2.4.9 F-150 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SYNC-25.2.4.9 F-150 cover?

The manufacturer filed it against 2 model years: 2025 Ford F-150, 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.