Ford bulletin SSM 54877
What it saysSome 2024-2026 F-150 vehicles may experience a no crank/no start condition and/or display various warning indicators/messages in the instrument panel cluster (IPC), including but not limited to, "Pre-Collision Assist… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 27, 2026, received Jun 3, 2026, about the electrical system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024-2026 F-150 vehicles may experience a no crank/no start condition and/or display various warning indicators/messages in the instrument panel cluster (IPC), including but not limited to, "Pre-Collision Assist Not Available", "Hill Start Assist Not Available", "Pre-Collision Assist Fault", and/or "Service AdvanceTrac". The vehicle may also have multiple communication fault diagnostic trouble codes (DTC) related to the high-speed control area network 2 (HS-CAN2) and the flexible data rate control area network (FD-CAN) modules and/or the entire network may be unresponsive. This may be due to improperly seated connector and/or a pin fit condition in connector C210. <br /><br /> If the vehicle exhibits the above conditions, access and inspect connector C210 for proper attachment, pin fit, and/or damage and repair as necessary. This connector can be accessed by removing the glovebox from its hinge. Refer to Workshop Manual (WSM), Section 412-00 Climate Control System - General Information > Removal and Installation > Cabin Air Filter and perform Steps 1 and 2. If the fault persists, refer to WSM, Sec
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54877 | Service bulletin | May 27, 2026 | 11033253 | PDF, 72 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 381 complaints with NHTSA since 2015. 88 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident.
2025 Ford F-150 · Electrical System · filed with NHTSA Aug 28, 2026 · ODI 11760396
2024 Ford F-150 Platinum PowerBoost Hybrid. Diagnostic codes for power steering loss and CAN bus communication faults documented at 337 miles, well within the 3-year/36,000-mile new vehicle warranty.
2024 Ford F-150 · Electrical System · filed with NHTSA May 7, 2026 · ODI 11736301
In depth: 2024 Ford F-150 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group166 other manufacturer communications filed against the Ford F-150 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| 25E10-S1 | Emissions | Sep 30, 2026 | NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-20… |
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| TCU-26.2.11.5 | Over-the-air update | Sep 24, 2026 | Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly… |
| SYNC-26.2.8.5 | Over-the-air update | Sep 18, 2026 | 26C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it |
| TCU-26.2.12.2.1 | Over-the-air update | Sep 17, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54877 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54877 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54877 cover?
The manufacturer filed it against 3 model years: 2026 Ford F-150, 2025 Ford F-150, 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.