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Manufacturer communication · Service bulletin

Ford bulletin SSM 54741

What it saysSome 2025-2026 Escape/Maverick/Bronco Sport vehicles equipped with an 8-inch instrument panel cluster (IPC) display may exhibit a condition where the fuel gauge displays up to the 8th mark below full fuel level when… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Apr 13, 2026, received Apr 14, 2026, about the fuel/propulsion system. It names 6 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2025-2026 Escape/Maverick/Bronco Sport vehicles equipped with an 8-inch instrument panel cluster (IPC) display may exhibit a condition where the fuel gauge displays up to the 8th mark below full fuel level when the fuel tank is full. This condition does not affect vehicle durability and no additional diagnosis or service is required at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of Q3 2026. Replacement/reprogramming of the IPC will not resolve this condition. Monitor PTS for additional information and schedule service appointments for customers once the repair becomes available. If this condition is encountered, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS "Vehicle ID" screen. Fill out the GCR form, referencing this article number in the report.

Kind Service bulletin Manufacturer date Apr 13, 2026 Received by NHTSA Apr 14, 2026 Components Fuel/Propulsion System, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 54741Service bulletinApr 13, 202611031304PDF, 70 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 139 complaints with NHTSA since 2015. 32 of them name Electrical System, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The digits no longer display on the speedometer gauge of the electronic dashboard. Digits on the high voltage battery discharge and charging gauge also do not display. Given those failures, I have concerns about warning lights that may not be working. The lack of proper speed indication increases the possibility of a collision.

2025 Ford Escape · Electrical System · filed with NHTSA Aug 2, 2026

The contact owns a 2026 Ford Maverick. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the failure had occurred because of the manufacturer's capability to access the computer system without the owner’s knowledge.

2026 Ford Maverick · Electrical System · filed with NHTSA Sep 9, 2026

*** VEHICLE FIRE RISK *** Drivers dash tweeter started smoking and the dash became hot to the touch near the windshield. Smelled something electrical burning. Smoke stain on LWR LH windshield corner. Removed key. Exited vehicle and heard static from drivers door speaker.

2025 Ford Maverick · Electrical System · filed with NHTSA Aug 13, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

19 other manufacturer communications filed against these Ford models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55177Service bulletinSep 16, 2026Some 2025-2026 Maverick and 2026 Bronco Sport vehicles equipped with an 8-inch instrument panel cluster (IPC) display may exhibit a conditio…
SSM 55140Service bulletinAug 31, 2026Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit l…
SSM 55058Service bulletinJul 31, 2026Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit l…
SSM 54857Service bulletinMay 21, 20262020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped wi…
SSM 54823Service bulletinMay 15, 2026Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit l…
SSM 54785Service bulletinApr 28, 2026Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermitt…
SSM 54746Service bulletinApr 15, 2026Some 2022-2024 Maverick hybrid vehicles may exhibit a no crank/no start condition with a discharged battery due to a 12V battery drain. This…
23B64OtherApr 8, 2026Customer Satisfaction Program 23B64 Certain 2020-2024 Model Year Multiple Vehicle Lines Equipped with High Voltage Batteries Battery Energ…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 54741 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 54741 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 54741 cover?

The manufacturer filed it against 6 model years: 2026 Ford Bronco Sport, 2025 Ford Bronco Sport, 2026 Ford Escape, 2025 Ford Escape, 2026 Ford Maverick, 2025 Ford Maverick. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.