Ford bulletin SSM 53760
What it saysSome 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated May 12, 2025, received May 14, 2025, about the forward collision avoidance. It names 7 model years across Ford and Lincoln (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023-2024 Escape/Corsair vehicles equipped with driver assistance features with minor feature code DBCAB for Escape and minor feature code DBCBC for Corsair and 2022-2024 Expedition vehicles equipped with driver assistance features with minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the IPC. Additionally, some modules may store invalid data/lost communication related DTCs. The image processing module A (IPMA) should not store these DTCs. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software in the IPMA, causing it to not communicate on the network. To restore communication and functionality, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) scan tool. Once IPMA communication has been restored, download and run the "IPMA - Image Processing Module (IPMA) Alignment"
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53760 | Service bulletin | May 12, 2025 | 11018295 | PDF, 74 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 5 model years
Lincoln 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 539 complaints with NHTSA since 2015. 142 of them name Forward Collision Avoidance, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Since leasing the vehicle in February 2024, I have experienced persistent failures in the collision prevention system and other critical safety features. Despite multiple service visits, the issue remains unresolved, with Lincoln attributing the problem to a system update that has been repeatedly delayed.
2023 Lincoln Corsair · Forward Collision Avoidance · filed with NHTSA Apr 18, 2025 · ODI 11655493
Ford put out an update at the end of April 2025 that inhibited ALL advanced driver assistance systems from working. I took my escape to the dealership twice in May and June and it’s not fixed. I called ford and they promised an update in July but it’s still not out to fix their mistake
2024 Ford Escape · Forward Collision Avoidance · filed with NHTSA Jul 4, 2025 · ODI 11671266
At any random time, all sensors fail. Blind spot systems, parking sensors, pre-collision assist, front camera fault, cross traffic system, cruise control, lane assist, auto headlights. Returned to the dealership multiple times, with no resolution.
2023 Ford Escape · Forward Collision Avoidance · filed with NHTSA Aug 23, 2024 · ODI 11610436
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group4 other manufacturer communications filed against these Ford models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55071 | Service bulletin | Aug 5, 2026 | Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermitten… |
| DSMC-25.15 | Over-the-air update | Feb 5, 2026 | "Quality improvements include: -Addresses a false Driver Facing Camera signal that may trigger an error message" |
| SSM 54253 | Service bulletin | Sep 29, 2025 | Some 2025 Expedition/Navigator vehicles may exhibit a condition where the instrument panel cluster (IPC) displays an unexpected Watch the R… |
| IPMA-25.204.8.29 | Over-the-air update | Jun 9, 2025 | Quality improvements include: -Addresses pop ups in the cluster and no Advanced Driver Assistance System functionality caused the Image Proc… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53760 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53760 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53760 cover?
The manufacturer filed it against 7 model years across 2 brands (Ford and Lincoln): 2024 Ford Escape, 2023 Ford Escape, 2024 Ford Expedition, 2023 Ford Expedition, 2022 Ford Expedition, 2024 Lincoln Corsair and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.