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Manufacturer communication · Service bulletin · 2 brands

Ford bulletin SSM 52759

What it saysSome 2025 Explorer/Aviator/Police Interceptor Utility vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Jul 30, 2024, received Aug 6, 2024. It names 2 model years across Ford and Lincoln (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2025 Explorer/Aviator/Police Interceptor Utility vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. This may be due to a HCM communication error within a specified timeframe. DTC U211B:87 does not affect vehicle durability with no effect on vehicle operation and no additional diagnostics or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2024. Replacement or reprogramming of the HCM will not resolve this condition.

Trouble codes it names: U211B

Kind Service bulletin Manufacturer date Jul 30, 2024 Received by NHTSA Aug 6, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52759Service bulletinJul 30, 202411005843PDF, 46 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Ford 1 model year

Lincoln 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 118 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52759 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52759 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52759 cover?

The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2025 Ford Explorer, 2025 Lincoln Aviator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.