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Federal filingsHome›Bulletins›Ford› SSM 52631
Manufacturer communication · Service bulletin

Ford bulletin SSM 52631

What it saysSome 2024 Bronco vehicles equipped with a dealer installed trailer tow kit may exhibit a "No Key Detected" message displayed in the IPC. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Jun 19, 2024, received Jul 3, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024 Bronco vehicles equipped with a dealer installed trailer tow kit may exhibit a "No Key Detected" message displayed in the IPC. This may be due to the remote keyless entry (RKE) antenna connection being left loose or disconnected during trailer tow kit installation. Verify that the vehicle is equipped with the trailer tow kit by checking the window sticker for the trailer tow kit option. If the vehicle was equipped with this dealer installed option, before performing normal diagnostics, inspect the RKE antenna connections located behind the left/rear interior quarter panel. If they are loose or unplugged, re-secure the connector(s) and retest operation. If no loose or unplugged connections are found, refer to Workshop Manual (WSM), Section 419-01 for normal diagnostics. If this vehicle does not have the dealer installed option, refer to the WSM, Section 419-01 for normal diagnostics.

Kind Service bulletin Manufacturer date Jun 19, 2024 Received by NHTSA Jul 3, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52631Service bulletinJun 19, 202411003131PDF, 42 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 85 complaints with NHTSA since 2015. 19 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2024 Ford Bronco. The contact stated that while driving and coming to a stop, the Engine Auto Start-Stop system failed to engage, and the engine revved significantly, causing the vehicle to move forward unintendedly.

2024 Ford Bronco · Electrical System · filed with NHTSA Sep 30, 2025 · ODI 11690543

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

75 other manufacturer communications filed against the Ford Bronco under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
SSM 55240Service bulletinOct 12, 2026Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in…
TSB 26-2380Service bulletinSep 24, 2026This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some ve…
TCU-26.2.12.2.2Over-the-air updateSep 16, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
ECG-26.2.12.3Over-the-air updateSep 16, 2026Quality improvements include: -ePrivacy enhancements
PCM-26.10.3Over-the-air updateSep 10, 202625S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to…
PCM-26.11.5Over-the-air updateSep 4, 202625S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to…
SSM 55118Service bulletinAug 25, 2026Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-15…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52631 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52631 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52631 cover?

The manufacturer filed it against 1 model year: 2024 Ford Bronco. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.