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Manufacturer communication · Service bulletin

Ford bulletin SSM 52300

What it saysSome 2024 Ranger vehicles equipped with an instrument panel cluster (IPC) with a 12-inch display may have difficulty resetting the trip computer. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Feb 27, 2024, received Mar 5, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024 Ranger vehicles equipped with an instrument panel cluster (IPC) with a 12-inch display may have difficulty resetting the trip computer. This may be due to the IPC software. Replacement or reprogramming of the IPC will not resolve this concern. Inform customers that they can reset the trip settings by performing the following steps: Navigate to the trip computer screen. Quickly press and release the OK button to bring the Hold OK To Reset message back onto the IPC screen. While the message is displayed, quickly press and hold the OK button for 4 seconds. Inform customers that engineering is currently working on a solution for this condition expected in Q2 2024. Schedule a service visit for customers to return in Q2 2024 when a fix is available. Monitor OASIS for additional information.

Kind Service bulletin Manufacturer date Feb 27, 2024 Received by NHTSA Mar 5, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52300Service bulletinFeb 27, 202410250851PDF, 66 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 96 complaints with NHTSA since 2015. 30 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Certain buttons don't work on the steering wheel. Usually temporary. Sometime the center console won't load at start up. The lane keeping system and speed control don't follow the instructions in the setup menu

2024 Ford Ranger · Electrical System · filed with NHTSA Jun 13, 2025 · ODI 11666772

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

52 other manufacturer communications filed against the Ford Ranger under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
SYNC-26.2.8.5Over-the-air updateSep 18, 202626C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it
TCU-26.2.12.2.2Over-the-air updateSep 16, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
ECG-26.2.12.3Over-the-air updateSep 16, 2026Quality improvements include: -ePrivacy enhancements
BCM-26.7.1Over-the-air updateSep 16, 202626S29 Recall remedy: -Updates the Body Control Module to remove sun visor light operation in case of a short
SSM 55118Service bulletinAug 25, 2026Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-15…
SSM 55070Service bulletinAug 5, 2026Some 2024-2025 Ranger vehicles equipped with a cargo box power point plug may exhibit a condition where all interior/exterior power outlets/…
SSM 55044Service bulletinJul 27, 2026Some 2025-2026 Bronco/Ranger vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52300 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52300 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52300 cover?

The manufacturer filed it against 1 model year: 2024 Ford Ranger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.