Ford bulletin SSM 52106
What it saysSome 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water leak into the vehicle interior from the driver or passenger front corner area… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Dec 5, 2023, received Dec 11, 2023, about the visibility/wiper. It names 4 model years across Ford and Lincoln (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water leak into the vehicle interior from the driver or passenger front corner area of the roof opening panel. This may be due to a kinked or misrouted roof opening panel drain hose. If this condition is present, refer to Workshop Manual, Section 501-17, Pinpoint Test B6 for Navigator or Pinpoint Test C6 for Expedition to check drain hose flow. Make sure the vehicle is parked on level ground. If drain hose flow is normal, continue diagnosis using Pinpoint Test B for Navigator or Pinpoint Test C for Expedition starting at the beginning.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52106 | Service bulletin | Dec 5, 2023 | 10247151 | PDF, 54 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 2 model years
Lincoln 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 167 complaints with NHTSA since 2015. 7 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Ford Expedition. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the roof of the vehicle. The vehicle was taken to the local dealer, who determined that the panoramic sunroof brackets had fractured and needed to be replaced.
2024 Ford Expedition · Visibility/Wiper · filed with NHTSA Jun 20, 2025 · ODI 11668164
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group17 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2358 V2 | Service bulletin | Sep 11, 2026 | Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does… |
| 26U03 | Other | Jun 15, 2026 | Recommended Repair Prior to Sale Update Prior to Sale 26U03 Certain 2025-2026 Model Year Expedition and Navigator Vehicles Driver Door Modul… |
| SSM 54910 | Service bulletin | Jun 9, 2026 | Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does… |
| SSM 54826 | Service bulletin | May 15, 2026 | Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does… |
| DDM-26.21.5 | Over-the-air update | May 14, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| PDM -26.21.5 | Over-the-air update | Apr 17, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| SSM 54740 | Service bulletin | Apr 13, 2026 | Some 2025-2026 Expedition/Navigator vehicles equipped with power folding mirrors may not have the ability to deactivate the auto-fold mirror… |
| ITRM-26.A04 | Over-the-air update | Apr 10, 2026 | 26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52106 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52106 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52106 cover?
The manufacturer filed it against 4 model years across 2 brands (Ford and Lincoln): 2024 Ford Expedition, 2023 Ford Expedition, 2024 Lincoln Navigator, 2023 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 1 Nov 2023 — the build date is on the certification label in the driver’s door jamb.