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Manufacturer communication · Service bulletin

Ford bulletin SSM 51895

What it saysSome 2023 Bronco vehicles built on or after 12-Jul-2023 have new software for the driver door module (DDM) and passenger door module (PDM). NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Aug 28, 2023, received Sep 4, 2023, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023 Bronco on or after 12 Jul 2023 “Built on or after 12-Jul-2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2023 Bronco vehicles built on or after 12-Jul-2023 have new software for the driver door module (DDM) and passenger door module (PDM). This software contains enhancements to the operation of the window short drop feature. Vehicles with this new software will exhibit a short drop event to all door windows anytime the vehicle is unlocked using the remote keyless entry (RKE), accessory keyless entry keypad, or the interior door unlock switch. For vehicles equipped with passive entry, a short drop event will not activate when a door is unlocked by placing a hand on an exterior door handle. The Owner's Manual and Workshop Manual are in process of being updated. This enhancement is currently being investigated for application into vehicles built prior to this running production change. Monitor OASIS for updates.

Kind Service bulletin Manufacturer date Aug 28, 2023 Received by NHTSA Sep 4, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 51895Service bulletinAug 28, 202310241620PDF, 60 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the door for the 2023 Bronco →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 230 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

23 other manufacturer communications filed against the Ford Bronco under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55009Service bulletinJul 14, 2026Some 2021-2026 Bronco vehicles may exhibit a "Park Brake Limited Function Service Required" message in the instrument panel cluster (IPC). T…
TSB 26-2298Service bulletinJun 26, 2026This article supersedes 25-2551. Reason for update: to correct the descriptions for the liftgate glass weather seals. Some of the vehicles l…
SSM 54794Service bulletinMay 1, 2026Some 2024-2025 Bronco vehicles may exhibit a wind noise that has been isolated to the hard top front panel seal. An updated part has been re…
PCM-23.11.02Over-the-air updateMar 26, 2026"Quality improvements include: - Optimizes cabin ventilation strategy at high speeds"
SSM 54568Service bulletinFeb 11, 2026Some 2024-2025 Bronco vehicles may exhibit a wind noise that has been isolated to the hard top front panel seal. An updated part has been re…
TSB 25-2551Service bulletinNov 18, 2025Some of the vehicles listed in the model statement above may exhibit paint wearing along on the top inner edge of the tailgate where the rea…
TSB 25-2453Service bulletinSep 24, 2025This article supersedes TSB 24-2269 to add 2025 model year vehicles. Some of the vehicles listed in the Model statement above may exhibit th…
TSB 25-2439Service bulletinSep 22, 2025This article supersedes TSB 23-2229 to update the labor times from M-time to M-Time with a limit. Some of the vehicles listed in the Model S…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 51895 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 51895 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 51895 cover?

The manufacturer filed it against 1 model year: 2023 Ford Bronco. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 Bronco: built on or after 12 Jul 2023 — the build date is on the certification label in the driver’s door jamb.