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Manufacturer communication · Other

Ford bulletin 25M02

What it saysCertain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required NHTSA’s full summary ↓

Ford filed this with NHTSA as a manufacturer communication dated Dec 12, 2025, received Jan 5, 2026, about the engine. It names 7 model years (2020–2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Engine 1.5L “Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required”
Transmission 8F35 Transmission “Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required

Trouble codes it names: P0420 all 1 read from the document itself; NHTSA’s summary names none

Kind Other Manufacturer date Dec 12, 2025 Received by NHTSA Jan 5, 2026 Components Engine, Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25M02OtherDec 12, 202511026929PDF, 271 KB

What the document itself lists

The manufacturer titles it “Customer Satisfaction Program 25M02”.

Parts the bulletin names

Part numberDescriptionQtyFind it
LX6Z-5E212-KZUpstream Catalytic Converter—eBay Motors →
W500233-S442Bolt-Catalytic Converter Mount—eBay Motors →
W520103-S442Nut-Catalytic Converter Mount—eBay Motors →
JX6Z-5A215-CClamp-Front Exhaust with Integrated Gasket—eBay Motors →
LX6Z-5A215-DClamp-Cat to Exhaust System (Escape)—eBay Motors →
LX6Z-5A215-AClamp-Cat to Exhaust System (Bronco Sport)—eBay Motors →

Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 4,138 complaints with NHTSA since 2015. 1,435 of them name Engine, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2021 Ford Bronco Sport, the 53 owners who gave an odometer reading for Engine reported it at a median of 52,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Ford Bronco Sport · Fuel/Propulsion System · filed with NHTSA Feb 9, 2023 · ODI 11506359

The contact owned a 2021 Ford Escape. The contact stated that while driving at 35 MPH and attempting to slow the vehicle, he became dizzy then suddenly fainted, and as a result, he briefly lost control of the vehicle and came to a complete stop after colliding with the curb.

2021 Ford Escape · Engine · filed with NHTSA May 3, 2024 · ODI 11586824

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.

2022 Ford Escape · Engine · filed with NHTSA Jan 8, 2024 · ODI 11564110

In depth: 2023 Ford Bronco Sport fuel system problems → · 2022 Ford Bronco Sport engine problems → · 2022 Ford Bronco Sport fuel system problems → · 2021 Ford Bronco Sport engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

37 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55211Over-the-air updateOct 2, 20262023-2026 Escape and 2025-2026 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the turbocharger wastegate…
25M03OtherAug 18, 2026Customer Satisfaction Program 25M03 Certain 2020-2025 Model Year Escape, 2021-2025 Model Year Corsair and 2022- 2025 Model Year Maverick Veh…
25B33OtherJun 1, 2026Certain 2023-2025 Model Year Escape and Corsair, 2024-2025 Model Year Nautilus, 2025-2026 Model Year Bronco Sport and 2025 Model Year Maver…
TSB 26-2210Service bulletinMay 28, 2026Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminat…
25B51OtherMay 9, 2026Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explor…
SSM 54738Service bulletinApr 13, 2026Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning…
SSM 54631Service bulletinMar 6, 2026Some 2020-2026 Escape and 2022-2026 Maverick 2.5L Duratec hybrid vehicles may require various repairs on the exhaust system. This may requir…
SSM 54540Service bulletinJan 31, 2026Some 2025-2026 Escape/Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require replacement of the engine thermostat due to var…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 25M02 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25M02 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25M02 cover?

The manufacturer filed it against 7 model years: 2024 Ford Bronco Sport, 2023 Ford Bronco Sport, 2022 Ford Bronco Sport, 2021 Ford Bronco Sport, 2022 Ford Escape, 2021 Ford Escape and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.