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Manufacturer communication · Other

Ford bulletin 25B35

What it saysCertain 2025 Model Year Mach-E Vehicles Wire Harness Contact Inspection Dealers are to inspect the wiring harness behind the frunk for possible contact with the radiator outlet overflow cooling line clamp. NHTSA’s full summary ↓

Ford filed this with NHTSA as a manufacturer communication dated Jul 22, 2025, received Aug 2, 2025, about the electrical system. It names 1 model year (2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2025 Model Year Mach-E Vehicles Wire Harness Contact Inspection Dealers are to inspect the wiring harness behind the frunk for possible contact with the radiator outlet overflow cooling line clamp. If the harness is found to be too close or is touching the overflow cooling line clamp, a retaining clip is to be installed to reposition the wiring harness

Kind Other Manufacturer date Jul 22, 2025 Received by NHTSA Aug 2, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25B35OtherJul 22, 202511021206PDF, 3,017 KB

What the document itself lists

The manufacturer titles it “Customer Satisfaction Program 25B35”.

Part the bulletin names

Part numberDescriptionQtyFind it
6G9Z-14197-HRetainer Clip—eBay Motors →

Read by machine from the document NHTSA serves (20 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 14 complaints with NHTSA since 2015. 7 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too

2025 Ford Mustang Mach-E · Electrical System · filed with NHTSA Oct 8, 2026 · ODI 11770009

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

103 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2442Service bulletinOct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov…
26B07OtherSep 24, 2026Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicle…
TSB 26-2421Service bulletinSep 18, 2026This bulletin updates 25-2622. Reason for update: * Update the Service Procedure to: - Remove Step related connecting a battery charger - Ad…
TCU-26.2.12.2.1Over-the-air updateSep 17, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
TCU-26.2.12.2.2Over-the-air updateSep 16, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
ECG-26.2.12.3Over-the-air updateSep 16, 2026Quality improvements include: -ePrivacy enhancements
ECG-26.2.11.4Over-the-air updateSep 11, 2026Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
SSM 55131Service bulletinAug 27, 2026Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature in…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 25B35 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25B35 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25B35 cover?

The manufacturer filed it against 1 model year: 2025 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.