Ford bulletin 25B24
What it saysOn some of the affected vehicles, the customer’s vehicle may not start due to a depleted 12-volt battery. NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Jun 2, 2025, about the electrical system — 2 documents under this number. It names 1 model year (2023). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOn some of the affected vehicles, the customer’s vehicle may not start due to a depleted 12-volt battery. This issue may occur after the vehicle has been parked for an extended period of time (e.g. two months). The customer may see a cluster message such as “'12V Battery Fault - Service Soon” before the 12-volt battery is completely depleted.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25B24 | Other | Jun 2, 2025 | 11020072 | PDF, 197 KB |
| 25B24 | Other | May 28, 2025 | 11018808 | PDF, 408 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 25B24”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| BAGM-48H6-760 | — | — |
Read by machine from the document NHTSA serves (14 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the electrical system
Source: same model, same component group18 other manufacturer communications filed against the Ford E-Transit under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55080 | Service bulletin | Aug 13, 2026 | Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experi… |
| TSB 26-2167 | Service bulletin | Apr 14, 2026 | This article supersedes TSB 25-2385. Reason for update: update the TSB Issue indicating the modules where are stored the DTCs P1A10 and P0AA… |
| SYNC-26.2.1.6.5.2 | Over-the-air update | Mar 31, 2026 | "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| TSB 26-2045 | Service bulletin | Feb 13, 2026 | This bulletin supersedes 24-2405. Reason for update: update the vehicle model coverage to include 2026 Transit vehicles, remove the Parts Li… |
| SSM 54534 | Service bulletin | Jan 30, 2026 | Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a disch… |
| SSM 54291 | Service bulletin | Oct 14, 2025 | Some 2026 Transit vehicles built with the Delivery Assist feature (minor feature code AAEAZ) may exhibit diagnostic trouble code (DTC) U2013… |
| SSM 54181 | Service bulletin | Aug 29, 2025 | Some 2022-2025 E-Transit vehicles may exhibit an unsuccessful programmable module installation (PMI) and/or software updates on the GWM usin… |
| SYNC-25.2.1.6.5 | Over-the-air update | Aug 1, 2025 | "Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is e… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25B24 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25B24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25B24 cover?
The manufacturer filed it against 1 model year: 2023 Ford E-Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.