Ford bulletin 25B14
What it saysSome F-150 BEV 311A vehicles were produced with a window sticker that incorrectly indicates the forward sensing system is standard content, which is inaccurate. NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Apr 2, 2025, received Apr 1, 2025 — 2 documents under this number. It names 1 model year (2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford F-150 Lightning bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Some F-150 BEV 311A vehicles were produced with a window sticker that incorrectly indicates the forward sensing system is standard content, which is inaccurate. Affected vehicles were built correctly; however, the window label was not updated properly. This program is designed to reimburse customers who purchased vehicles with incorrect window labels.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25B14 | Other | Apr 2, 2025 | 11017811 | PDF, 178 KB |
| 25B14 | Other | Mar 31, 2025 | 11016202 | PDF, 152 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for the F-150 Lightning
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 31 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25B14 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25B14 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25B14 cover?
The manufacturer filed it against 1 model year: 2024 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.