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Manufacturer communication · Service bulletin

Ford bulletin 24H02

Ford filed this with NHTSA as a service bulletin dated Jun 9, 2025, received Nov 6, 2024, about the seat belts — 2 documents under this number. It names 2 model years (2016–2017). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation. Ford is voluntarily conducting this program to evaluate the field performance and functionality of the obtained front seat belt retractor assemblies. Parts obtained from the program must be returned to Ford for evaluation.

Kind Service bulletin (also filed as Other) Manufacturer date Jun 9, 2025 Received by NHTSA Nov 6, 2024 Components Seat Belts First dated Oct 24, 2024

Documents filed under this number

DocumentKindDatedNHTSA id
24H02OtherJun 9, 202511020247
24H02Service bulletinOct 24, 202411009917

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 24H02 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24H02 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24H02 cover?

The manufacturer filed it against 2 model years: 2017 Ford Mustang, 2016 Ford Mustang. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.