Ford bulletin 24B40
What it saysCertain 2024 Model Year F-150 Super Cab STX Vehicles Equipped with Black Appearance Package Installation Of Missing Running Boards In all of the affected vehicles, customers paid for the F-150 STX Black Appearance… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 24, 2024, received Jul 2, 2024. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2024 Model Year F-150 Super Cab STX Vehicles Equipped with Black Appearance Package Installation Of Missing Running Boards In all of the affected vehicles, customers paid for the F-150 STX Black Appearance Vehicle Package per the Monroney Label (window sticker) that should had included the 6” (inch) Black Running Boards. However, both driver and passenger running boards were not installed during the manufacturing process
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24B40 | Service bulletin | Jun 24, 2024 | 11002852 | PDF, 1,105 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 24B40”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| ML3Z-16451-KB | LH-Charcoal Black Running Board | — | eBay Motors → |
| ML3Z-16450-KB | RH-Charcoal Black Running Board | — | eBay Motors → |
| W706840-S440 | Running Board Bracket Nut | — | eBay Motors → |
Read by machine from the document NHTSA serves (13 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 232 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 24B40 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24B40 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24B40 cover?
The manufacturer filed it against 1 model year: 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.