Ford bulletin 24B14
What it saysCertain 2024 Model Year F-150 Lightning Battery Electric Vehicles Charge Port Actuator Replacement. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 17, 2024, received Aug 7, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2024 Model Year F-150 Lightning Battery Electric Vehicles Charge Port Actuator Replacement. The vehicles involved in this program may be unable to DC fast charge if the 12-volt battery voltage falls below 9 volts. This may be due to the charge port actuator locking pin not fully extending.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24B14 | Service bulletin | Jul 17, 2024 | 11006029 | PDF, 1,142 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 24B14”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| RL3Z-10D737-A | Actuator Assembly | — | eBay Motors → |
Read by machine from the document NHTSA serves (17 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 31 complaints with NHTSA since 2015. 9 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving at speed on public roads on , the primary 12-inch digital instrument cluster suffered a total blackout while the vehicle was powered and moving. The failure eliminated all speedometer readings, battery state-of-charge indicators, gear selections, and safety telltales/warning lights in violation of FMVSS 101.
2024 Ford F-150 Lightning · Electrical System · filed with NHTSA Sep 2, 2026 · ODI 11761496
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group50 other manufacturer communications filed against the Ford F-150 Lightning under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26B07 | Other | Sep 24, 2026 | Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicle… |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| ECG-26.2.11.4 | Over-the-air update | Sep 11, 2026 | Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring |
| SYNC-26.2.8.3 | Over-the-air update | Aug 18, 2026 | Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu |
| SSM 55080 | Service bulletin | Aug 13, 2026 | Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experi… |
| SSM 55032 | Service bulletin | Jul 23, 2026 | Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charg… |
| 26B09 | Other | Jul 6, 2026 | Customer Satisfaction Program 26B09 Certain 2022-2023 Model Year F150 Lightning Equipped with Intelligent Backup Power Feature Update the Ac… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 24B14 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24B14 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24B14 cover?
The manufacturer filed it against 1 model year: 2024 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.