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Manufacturer communication · Service bulletin

Ford bulletin 23L01

What it saysCertain 2023 Model Year Mustang Vehicles with California Special Package - Floor Mat Shortage NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Sep 30, 2023, received Oct 3, 2023, about the equipment. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2023 Model Year Mustang Vehicles with California Special Package - Floor Mat Shortage

Kind Service bulletin Manufacturer date Sep 30, 2023 Received by NHTSA Oct 3, 2023 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23L01Service bulletinSep 30, 202310243424PDF, 218 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 15 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

16 other manufacturer communications filed against the Ford Mustang under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 52476Service bulletinApr 24, 2024All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install…
SSM 52449Service bulletinApr 16, 2024Some 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack…
TSB 24-2106Service bulletinApr 11, 2024Some 2022-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the conver…
TSB 24-2090Service bulletinMar 25, 2024Some 2024 Mustang vehicles may exhibit water entry into the front foot wells. This may be due to a missed body sealer application at the fac…
SSM 52367Service bulletinMar 18, 2024Some 2024 Mustang vehicles built on or before 12-Jan-2024 and equipped with a 2.3L EcoBoost engine may exhibit an inoperative air conditioni…
TSB 23-2434Service bulletinJan 25, 2024This article supersedes TSB 23-2302 to update the Service Procedure and Parts List. Some 2024 Mustang vehicles built on or before 04-Dec-202…
TSB 23-2433Service bulletinDec 25, 2023Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due t…
SSM 52007Service bulletinOct 23, 2023Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine and built on or before 12-Oct-2023 may exhibit an inoperative air conditioni…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 23L01 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23L01 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23L01 cover?

The manufacturer filed it against 1 model year: 2023 Ford Mustang. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.