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Federal filingsHome›Bulletins›Fisker› FM29-Sept23-02
Manufacturer communication · Service bulletin

Fisker bulletin FM29-Sept23-02

What it saysCommunication to vehicle owners via email about vehicle software updates that included enhancements to California Mode, OTA functionality, climate control, in-cabin fog prevention system, key fob, front windshield… NHTSA’s full summary ↓

Fisker filed this with NHTSA as a service bulletin dated Sep 22, 2023, received Oct 7, 2023, about the lane departure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Communication to vehicle owners via email about vehicle software updates that included enhancements to California Mode, OTA functionality, climate control, in-cabin fog prevention system, key fob, front windshield camera, FiPilot, Driver Display, and vehicle stability and performance when switching driving modes.

Kind Service bulletin Manufacturer date Sep 22, 2023 Received by NHTSA Oct 7, 2023 Components Lane Departure, Parking Brake, Electrical System, Power Train, Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
FM29-Sept23-02Service bulletinSep 22, 202310243725PDF, 211 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Fisker files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 885 complaints with NHTSA since 2015. 887 of them name Electrical System, Forward Collision Avoidance, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Fisker Ocean, the 52 owners who gave an odometer reading for Electrical System reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

* Blind spot warning false positives, i.e., showing a warning on the left side while on the left-most lane of the motorway with no cars to my left * Lane Departure steering is not responsive, it does not nudge the car back into the lane, but instead the steering is resistive, requiring additional effort to force the car back into the lane

2023 Fisker Ocean · Lane Departure · filed with NHTSA Jan 15, 2024 · ODI 11565608

"Auto Emergency Braking" and "Lane Keep System" warning messages are constantly being displayed when car is driven at particular azimuth and angle directions relative to the sun. Assuming these systems are truly unavailable, this is a major safety hazard.

2023 Fisker Ocean · Forward Collision Avoidance · filed with NHTSA Jan 12, 2024 · ODI 11565147

When drivig the car for approximately 5 miles at 55 miles per hour the car lost all power and would not accelerate coasted to the side of the road and had to have car towed

2023 Fisker Ocean · Electrical System · filed with NHTSA Jan 16, 2024 · ODI 11565706

In depth: 2023 Fisker Ocean electrical problems → · 2023 Fisker Ocean automatic emergency braking problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Fisker, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Fisker FM29-Sept23-02 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the FM29-Sept23-02 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does FM29-Sept23-02 cover?

The manufacturer filed it against 1 model year: 2023 Fisker Ocean. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.