Fiat bulletin 23-024-25
What it saysPartial Rear Window Molding Detachment Customers may experience the following: Noise/vibration from rear side window while driving. NHTSA’s full summary ↓
Fiat filed this with NHTSA as a service bulletin dated Aug 9, 2025, received Jun 26, 2025, about the structure — 3 documents under this number: 23-024-25 REV. B, 23-024-25 REV. A and 1 more. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Partial Rear Window Molding Detachment Customers may experience the following: ● Noise/vibration from rear side window while driving. This bulletin involves inspecting the rear side window trim molding and possibly replacing the window trim molding if necessary.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-024-25 REV. B | Service bulletin | Aug 9, 2025 | 11021840 | |
| 23-024-25 REV. A | Service bulletin | Aug 1, 2025 | 11021562 | |
| 23-024-25 | Service bulletin | Jun 17, 2025 | 11019771 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68730931AA | MOPAR | — | eBay Motors → |
| 68730989AA | MOPAR | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 23-30-30-96 | Inspect Left and Right Quarter Glass Trim Molding | 0.2 hrs |
| 23-30-30-97 | Inspect and Replace Quarter Glass Trim Molding (One Side) | 0.4 hrs |
| 23-30-30-98 | Inspect and Replace Quarter Glass Trim Molding (Both Sides) | 0.5 hrs |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Fiat’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 500e →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 5 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group4 other manufacturer communications filed against the Fiat 500e under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-013-25 | Service bulletin | Mar 21, 2025 | Water Infiltration From Door Liner "2024 (FG) FIAT 500e This bulletin applies to vehicles built on or after June 25, 2024 (MDH 0625XX) and o… |
| 08-032-25 | Service bulletin | Feb 5, 2025 | "Daytime Running Light (DRL) Bracket Breakage DRL(s) are not aligned with the hood properly. This bulletin involves reprogramming the DTCM w… |
| 23-057-24 | Service bulletin | Dec 4, 2024 | "Water Infiltration From Door Liner Customers may experience the following: ● Passenger side kick plate and/or front carpet wet. This bullet… |
| 62B | Service campaign | May 30, 2024 | Customer Satisfaction Notification 62B Front Bumper Anti-theft Label Detachment |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Fiat, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Fiat 23-024-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-024-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 23-024-25 cover?
The manufacturer filed it against 2 model years: 2025 Fiat 500e, 2024 Fiat 500e. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 15 Jan 2024 – 3 Sep 2024 — the build date is on the certification label in the driver’s door jamb.