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Manufacturer communication · Service bulletin

Ferrari bulletin 2732

What it saysProcedures Involving Engine Control Node (NCM) ECUs NHTSA’s full summary ↓

Ferrari filed this with NHTSA as a service bulletin dated Apr 28, 2021, received May 17, 2021, about the engine. It names 4 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Procedures Involving Engine Control Node (NCM) ECUs

Kind Service bulletin Manufacturer date Apr 28, 2021 Received by NHTSA May 17, 2021 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2732Service bulletinApr 28, 202110193423not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the engine control module (ecu/ecm) for the 2019 GTC4Lusso →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ferrari files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 3 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

1 other manufacturer communication filed against the Ferrari GTC4Lusso under the same component group (engine), newest first.

NumberKindDatedNHTSA’s summary
TBS 2732Service bulletinMay 4, 2021Technical Bulletin Submission #2732 - GTC4Lusso - Procedures Involving Engine Control Node (NCM) ECUs

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ferrari, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ferrari 2732 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2732 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 2732 cover?

The manufacturer filed it against 4 model years: 2019 Ferrari GTC4Lusso, 2018 Ferrari GTC4Lusso, 2017 Ferrari GTC4Lusso, 2016 Ferrari GTC4Lusso. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.