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Federal filingsHome›Bulletins›Dodge› S2323000052
Manufacturer communication · Service bulletin · 2 brands

Stellantis bulletin S2323000052

What it saysService Power Liftgate Operate Manually Message Displays On Instrument Cluster. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Jul 13, 2023, received Sep 25, 2023, about the structure. It names 2 model years across Dodge and Alfa Romeo (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Dodge · Alfa Romeo.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Power Liftgate Operate Manually Message Displays On Instrument Cluster. Tailgate Partially Closes. B1014-64 and B1004-01 Diagnostic Trouble Codes (DTCs) set.

Kind Service bulletin Manufacturer date Jul 13, 2023 Received by NHTSA Sep 25, 2023 Components Structure, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2323000052Service bulletinJul 13, 202310242742not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the hatchback/liftgate for the 2023 Hornet →

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Model years it names

Source: as the manufacturer filed them

Dodge 1 model year

Alfa Romeo 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 26 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I am having continual failures of the electronic door lock/linkage that causes the door to no open from either the interior or exterior of the vehicle. The door latch has been replaced twice on the driver door, once on the rear driver side, the passenger rear is going to be replaced this week, and the passenger front is starting to make…

2023 Dodge Hornet · Electrical System · filed with NHTSA Apr 2, 2026 · ODI 11728771

In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time).

2023 Dodge Hornet · Structure · filed with NHTSA Apr 6, 2025 · ODI 11653068

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

9 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
23-005-26Service bulletinMar 4, 2026Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/s…
23-008-25Service bulletinSep 18, 2025Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps…
23-006-25 REV. BService bulletinJul 24, 2025Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear…
23-005-25Service bulletinFeb 13, 2025"Exterior Door Handle Inoperable **Customers may experience one or more of the following:** ● **If the driver door is ajar, an audible warni…
08-248-24Service bulletinNov 23, 2024"Flash: Power Liftgate Module (PLGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
08-226-24Service bulletinNov 6, 2024"Flash: Power Liftgate Module (PLGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
08-157-24Service bulletinJul 10, 2024"Headlamp and Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior lamp assemblies are fog…
0823323Service bulletinOct 21, 2023Flash: Body Control Module (BCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigati…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge and Alfa Romeo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis S2323000052 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2323000052 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2323000052 cover?

The manufacturer filed it against 2 model years across 2 brands (Dodge and Alfa Romeo): 2023 Alfa Romeo Tonale eAWD, 2023 Dodge Hornet. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.