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Manufacturer communication · Service bulletin

Dodge bulletin 08-321-26

What it saysFlash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC)… NHTSA’s full summary ↓

Dodge filed this with NHTSA as a service bulletin dated Aug 21, 2026, received Aug 26, 2026, about the forward collision avoidance. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.

Kind Service bulletin Manufacturer date Aug 21, 2026 Received by NHTSA Aug 26, 2026 Components Forward Collision Avoidance

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-321-26Service bulletinAug 21, 202611036356PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the adaptive cruise control for the 2023 Durango →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015. 4 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the forward collision avoidance

Source: same model, same component group

9 other manufacturer communications filed against the Dodge Durango under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
08-320-26Service bulletinAug 21, 2026Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle…
08-319-26Service bulletinAug 21, 2026Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle…
08-318-26Service bulletinAug 21, 2026Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle…
S2408000114 REV. AService bulletinJan 14, 2026" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
S2523000031Service bulletinApr 17, 2025C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).
S2508000013Service bulletinFeb 9, 2025The Cluster Electronic Vehicle Information Center (EVIC) Displays “ACC/FCW Unavailable Service Required”, “Adaptive Cruise Control (ACC) Sys…
S2408000003 REV. AService bulletinNov 1, 2024"“Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"
101372Service bulletinOct 31, 2024FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Dodge 08-321-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-321-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-321-26 cover?

The manufacturer filed it against 1 model year: 2023 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.