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Manufacturer communication · Service bulletin

Chrysler bulletin S258A000016

What it saysDVD/Blu-ray Not Syncing Between The Two Rear Screens. NHTSA’s full summary ↓

Chrysler filed this with NHTSA as a service bulletin dated May 10, 2025, received May 14, 2025, about the electrical system. It names 8 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

DVD/Blu-ray Not Syncing Between The Two Rear Screens.

Kind Service bulletin Manufacturer date May 10, 2025 Received by NHTSA May 14, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S258A000016Service bulletinMay 10, 202511018293not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 648 complaints with NHTSA since 2015. 187 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was…

2025 Chrysler Pacifica · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757923

Keys were inside car with only an infant inside and the doors were locked with no other key fob anywhere nearby. There must have been an issue with the car’s safety system to unlock the car in this situation. There was no 3 beeps that would unlock the car. Car was parked in Walmart parking lot in the heat.

2023 Chrysler Pacifica · Electrical System · filed with NHTSA Sep 11, 2024 · ODI 11614076

I just recently used my cruise control for the first time since I purchased my vehicle. After my speed was reached and without me touching anything my van started going crazy so it seemed all on its own it continued to pick up speed and high rates of speed very high rates .

2022 Chrysler Voyager · Electrical System · filed with NHTSA Dec 22, 2025 · ODI 11706437

In depth: 2023 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

163 other manufacturer communications filed against these Chrysler models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.

NumberKindDatedNHTSA’s summary
9100936Service bulletinOct 15, 2026FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B…
9100930Service bulletinOct 12, 2026Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower moto…
S2621000006Service bulletinOct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear…
S2621000005Service bulletinOct 2, 2026Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
ID-23-04 REV.FWarranty extensionSep 30, 2026ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
D-22-14 REV.GWarranty extensionSep 30, 2026D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
08-342-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…
08-188-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler S258A000016 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S258A000016 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S258A000016 cover?

The manufacturer filed it against 8 model years: 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2025 Chrysler Voyager, 2024 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.