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Manufacturer communication · Service bulletin

Chrysler bulletin S2308000143

What it saysAfter a Service Repair the ORC is Setting Diagnostic Trouble Code (DTC) B223B-00 Vehicle Configuration Mismatch NHTSA’s full summary ↓

Chrysler filed this with NHTSA as a service bulletin dated Nov 18, 2023, received Jan 16, 2024, about the equipment. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

After a Service Repair the ORC is Setting Diagnostic Trouble Code (DTC) B223B-00 Vehicle Configuration Mismatch

Kind Service bulletin Manufacturer date Nov 18, 2023 Received by NHTSA Jan 16, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2308000143Service bulletinNov 18, 202310248884not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 197 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

21 other manufacturer communications filed against these Chrysler models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Chrysler list.

NumberKindDatedNHTSA’s summary
S238A000026Service bulletinMay 3, 2024"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
9100287Service bulletinJan 18, 2024Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT…
0800624AService bulletinJan 17, 2024Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft…
S248A000001Service bulletinJan 13, 2024SOS and Assistance Call Not Working After Radio Exchange Unit Installed
0800724Service bulletinJan 6, 2024Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank Phone widget disp…
0819423Service bulletinNov 22, 2023Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier m…
9100276Service bulletinNov 17, 2023Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with…
93120Service bulletinAug 30, 2023FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler S2308000143 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2308000143 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2308000143 cover?

The manufacturer filed it against 2 model years: 2023 Chrysler Pacifica, 2023 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.