Chrysler bulletin S1408000384
Chrysler filed this with NHTSA as a service bulletin dated Mar 4, 2026, received Apr 6, 2020, about the electrical system — 9 documents under this number: S1408000384 REV. J, S1408000384 REV. I, S1408000384 REV. H, S1408000384 REV. G and more. It names 31 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| S1408000384 REV. J | Service bulletin | Mar 4, 2026 | 11030035 |
| S1408000384 REV. I | Service bulletin | Feb 14, 2026 | 11028904 |
| S1408000384 REV. H | Service bulletin | Jan 25, 2025 | 11013171 |
| S1408000384 REV. G | Service bulletin | Jan 7, 2025 | 11012777 |
| S1408000384 REV. F | Service bulletin | Jun 25, 2024 | 11002828 |
| S1408000384 | Service bulletin | Jan 10, 2024 | 10251783 |
| S1408000384 | Service bulletin | Feb 14, 2023 | 10247948 |
| S1408000384 | Service bulletin | Feb 14, 2023 | 10234420 |
| S1408000384 | Service bulletin | Feb 22, 2020 | 10173323 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2018 Chrysler 200; 2016 Chrysler Grand Voyager; 2017 Chrysler Town AND Country; 2018 Chrysler Town AND Country.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler S1408000384 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S1408000384 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S1408000384 cover?
The manufacturer filed it against 31 model years: 2017 Chrysler 200, 2016 Chrysler 200, 2023 Chrysler 300, 2022 Chrysler 300, 2021 Chrysler 300, 2020 Chrysler 300 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.