Chrysler bulletin 9100219
What it saysLATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Sep 7, 2023, received Oct 30, 2023, about the latches/locks/linkages — 2 documents under this number. It names 6 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationLATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do NOT replace sliding door latch(es) 3. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100219 | Service bulletin | Sep 7, 2023 | 10248506 | not found |
| 9100219 | Service bulletin | Sep 7, 2023 | 10244345 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 617 complaints with NHTSA since 2015. 1 of them name Latches/Locks/Linkages — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Chrysler Voyager Mobility vehicle. The contact stated that within a month of purchasing the vehicle brand new, the passenger's side door failed to open, causing the contact to be trapped inside the vehicle. Another mobility vehicle driver assisted the contact by opening the passenger's side door from the outside.
2022 Chrysler Voyager · Latches/Locks/Linkages · filed with NHTSA Apr 28, 2026 · ODI 11734339
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 9100219 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100219 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100219 cover?
The manufacturer filed it against 6 model years: 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2022 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.