Chrysler bulletin 0820623
What it saysFlash: Park Assist Module (PAM/PTS) Updates Customer may also experience one or more of the following: ? NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Aug 29, 2023, received Oct 2, 2023, about the electrical system. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Park Assist Module (PAM/PTS) Updates Customer may also experience one or more of the following: ? Not showing correct image on cluster (should read ?STOP/FINISH? after Parallel and Perpendicular Park Assist maneuver is complete). ? When using perpendicular parking feature, message ?move backwards? stayed on the screen even after the maneuver should have been complete. ? Radio settings won?t save (when saving sound+display together, they will not save unless you have the proper key (teen key). This bulletin involves reprogramming the PAM with the latest software available.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0820623 | Service bulletin | Aug 29, 2023 | 10243279 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 201 complaints with NHTSA since 2015. 58 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Keys were inside car with only an infant inside and the doors were locked with no other key fob anywhere nearby. There must have been an issue with the car’s safety system to unlock the car in this situation. There was no 3 beeps that would unlock the car. Car was parked in Walmart parking lot in the heat.
2023 Chrysler Pacifica · Electrical System · filed with NHTSA Sep 11, 2024 · ODI 11614076
In depth: 2023 Chrysler Pacifica electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group163 other manufacturer communications filed against these Chrysler models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100936 | Service bulletin | Oct 15, 2026 | FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
| 9100930 | Service bulletin | Oct 12, 2026 | Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower moto… |
| S2621000006 | Service bulletin | Oct 2, 2026 | Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear… |
| S2621000005 | Service bulletin | Oct 2, 2026 | Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start |
| ID-23-04 REV.F | Warranty extension | Sep 30, 2026 | ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring |
| D-22-14 REV.G | Warranty extension | Sep 30, 2026 | D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring |
| 08-342-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-188-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 0820623 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0820623 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0820623 cover?
The manufacturer filed it against 2 model years: 2023 Chrysler Pacifica, 2023 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.