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Manufacturer communication · Service bulletin

Chevrolet bulletin PIT6270

What it saysThis preliminary information discusses a possible all wheel drive concern . NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Oct 29, 2024, received Dec 5, 2024, about the power train. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This preliminary information discusses a possible all wheel drive concern . Engineering is working on a fix.

Trouble codes it names: C11B7 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Oct 29, 2024 Received by NHTSA Dec 5, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6270Service bulletinOct 29, 202411011479PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chevrolet files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 407 complaints with NHTSA since 2015. 35 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2025 Chevrolet Equinox. The contact stated while reversing at an undisclosed speed, the vehicle shuddered and stalled. The contact stated that the failure had occurred on several occasions. The contact stated that the check engine warning light was intermittently illuminated.

2025 Chevrolet Equinox · Power Train · filed with NHTSA May 27, 2025 · ODI 11663111

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

51 other manufacturer communications filed against the Chevrolet Equinox under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252502890-01Service campaignAug 20, 2026Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev…
N242471460-01Service campaignAug 20, 2026Certain vehicles may have been built with an Electric Drive Unit mounting bolt that is too long, causing damage to the Drive Unit case. Deal…
PIE0814BService bulletinMay 7, 2025This engineering information (EI) closure ends the need for requesting further information from technicians in regard to the Service AWD Lam…
PIP6036AService bulletinApr 2, 2025This Preliminary information communicates diagnostic aids for a surge or fishbite concern
25-NA-001Service bulletinMar 13, 2025This service bulletin provides repair information to correct a customer concern of a transmission fluid leak.
PIE0814AService bulletinMar 12, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…
PIP5966AService bulletinMar 2, 2025This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
PIP5981DService bulletinFeb 26, 2025This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet PIT6270 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6270 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT6270 cover?

The manufacturer filed it against 1 model year: 2025 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.