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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIP6021

What it saysThis Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster)… NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Nov 1, 2024, received Dec 4, 2024, about the fuel/propulsion system. It names 4 model years across Chevrolet and Cadillac (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.

Trouble codes it names: P2C8A P2C8B U3577 U3578 U3579 U357A U357B U357C U357D U357E U357F U3580 U35AF

Kind Service bulletin Manufacturer date Nov 1, 2024 Received by NHTSA Dec 4, 2024 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIP6021Service bulletinNov 1, 202411011188PDF, 32 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
5086068Hybrid/Electric Battery Interface & Comm Module Performance Manual Reset1.5 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 422 complaints with NHTSA since 2015. 32 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On , about 400 miles into our trip heading South on , the Engine Reduced Power Warning came on. We were in the fast lane traveling at 70 MPH,the car immediately slowed to about 30 mph. There was no prior warning or check engine light. Vehicles behind us had to swerved and change lanes to avoid hitting us.

2024 Chevrolet Equinox · Fuel/Propulsion System · filed with NHTSA Jul 8, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

45 other manufacturer communications filed against these GM models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262558690-02Service campaignSep 23, 2026General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power…
N262558690Service campaignSep 16, 2026General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power…
N262558690-01Service campaignSep 1, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whic…
661.40Over-the-air updateMay 27, 2026• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording…
N252516900-01EmissionsFeb 19, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi…
N252516900EmissionsFeb 5, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi…
24-NA-139Service bulletinApr 12, 2025This bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Loss of Power, Fue…
25-NA-067Service bulletinMar 22, 2025Some customers may comment on Service High Voltage Warning Message and vehicle in setting P1C01.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIP6021 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIP6021 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIP6021 cover?

The manufacturer filed it against 4 model years across 2 brands (Chevrolet and Cadillac): 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2024 Chevrolet Blazer, 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.